Terms of Service and Privacy Policy

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on’s website are provided on an ‘as is’ basis. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on’s website, even if or a authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on’s website could include technical, typographical, or photographic errors. does not warrant that any of the materials on its website are accurate, complete or current. may make changes to the materials contained on its website at any time without notice. However does not make any commitment to update the materials. Using any materials, documents, templates or following recommendations from the website and corresponding platform you are agreeing to use them at your own will. recommends you seek professional advice and legal counseling where appropriate to ensure such materials are valid for your needs.

6. Links has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by of the site. Use of any such linked website is at the user’s own risk.

7. Modifications may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the UK, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Membership

By accessing website and affiliated websites offering free and/or paid services, you are accepting both our terms of use/terms and conditions as well as our privacy policy. Our service is to provide small business owners and startup entrepreneurs with an online platform. The online platform consists of tools such the small business startup guide, interactive timeline, business plan builder tool, investor pitchdeck tool and the funding directory. does not in any way guarantee any success by using our platform and tools and in no way should the information provided by be used to influence your actions and decisions to do or to not do your business or actions. does not provide any funding or financial incentives to small business owners or entrepreneurs, nor is our Funding Platform/Database/Directory to be used in hopes of obtaining funding or financing, or any monetary assistance from We do not provide funding, financing or monetary support to any individual or business. We are not lenders nor investors. By using our website, free and paid services you understand and accept these rules. By accessing the membership provided to you via UKStarups and successfully logging in to the Small Business Startup Platform with your dedicated username and password, you are waiting your consumer right to a refund and abiding by the terms set in this policy.

Monthly Subscription Account Holders

As a monthly subscription holder you abide by the same rules as a regular member of however, your account is available month by month. If at any time you fail to make your monthly subscription payment, your account will be terminated within 24 hours. As a monthly paid subscription holder you are responsible for paying your subscription for a minimum of 6 months with a 30 day notice to cancel having to be provided after the first 6 months. Any accounts not paid  will continue to be billed and re-billed until the 6 months minimum requirement of payments has been achieved. Early cancellation is possible upon approval however a penalty fee will be applied. No refunds are provided for already paid months. Any accounts not paid, or delayed by 30 days will result in collection proceedings.

Promotional Memberships

All promotions offered memberships are non refundable. A promotional membership is any membership that is taken advantage off on a non-original fee payment.

Partner Memberships

Any and all partnership memberships are non refundable and are subject to additional terms set forth by UKStartups upon agreement. Failing to abide by the partnership terms gives the right to terminate the partnership membership at any time.

Active Memberships

Any and all active memberships are non refundable and are subject to these terms and conditions.

Renewal Accounts

All renewal account memberships are provided for an additional year of service from the renew date. Failing to renew up to 30 days after your account has expired, the discounted early renewal fee will be void and to renew you will have to register via regular membership fee.

10. Your Account

By registering and paying either a monthly, or a one time fee to you agree to waive all rights to a refund once you’ve logged in to our platform. Due to the fact that provides sensitive information which we sell as our service, logging in to our platform and using our services, you will not be allowed to obtain a refund. We urge that you are familiar with the service and the product offered by before your registration and purchase. Prior to registering with a paid account, be sure to speak to our support team and ensure you have all of the information available which will help you make an informed decision. Once your account has been set up to; your login details provided, an expert has been chosen, you will no longer be eligible for a refund. Note that any registrations under a promotional plan will not be eligible for a refund. does not sell the platform and service solely based on “grant funding” or “funding” in general, but provides a product which is the Small Business Startup Portal access and associated service. In the event that you registered for a monthly membership, you may cancel your subscription at any time after the initial 6 months of services (with no refund provided for the already paid months), and with an additional 30 days notice for cancellation with a valid reason. Any accounts and fees being charged back, disputed or reported as unauthorized will immediately void your account until the investigation of such transactions are investigated.

Access to expert help and guidance is limited to communication via email, platform’s support ticket system and via the Ask an Expert program. To ensure a constant availability of experts to best service your needs through the 24/7 support time frame, no phone support is provided by an expert.

11. Cancellation / Refund Policy does not provide refunds once you have successfully logged in to the platform or used our tools, resources and services which are only available to our members. In addition to that, no refunds are provided to members who’s accounts have been set up and experts assigned. A 30 Day Refund Policy is available to all members who do not log in to the platform within the first 30 days as long as a valid and acceptable reason is provided. In case a refund is approved, merchant and administrative fees are deducted upon registration; these fees are non-refundable and total 5% of the transaction.  All other refund or account cancellation requests are void.

Additional services offered by including

By engaging with our services, you acknowledge and agree that all payments made are final and non-refundable.

Personal and Outside of Our Control Issues:

We understand that personal issues may arise which could affect your ability to fully utilize our services. However, we cannot be held responsible for any personal circumstances or events that prevent you from availing yourself of the service. Such issues include but are not limited to illness, personal conflicts,  not having the time to dedicate to the service; your personal credit score; personal preference on funding options; or any other individual situations that are beyond our control

By engaging with our services, you expressly acknowledge and agree to the terms and conditions outlined herein. These terms and conditions constitute a legally binding agreement between you and UKStartups.

If you do not agree to these terms and conditions, please refrain from using our services.

a business plan re-write, pitchdeck creation, marketing plan assistance are non refundable once the payment has been made and work has been contracted.

12. Ultimate Authority and it’s representatives hold ultimate authority. Any inappropriate behavior by paid members could result in account termination and further action. Any and all acts by members to deface or libel UKStartups, our tools, resources and services will result in account termination and further actions.

Privacy Policy

Your privacy is important to us.

You can contact us

Berkley Square House, Berkley Square, London, W1J 5BD, UK

020 3880 8554

Please note that does not provide any funding to individuals or small businesses. We do not provide grants, loans, tax breaks or any monetary value to small businesses or individuals. Our platform details are outlined in section 9 above. If you have any questions please contact  us directly.

It is’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. may change this privacy policy from time to time at’s sole discretion.

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